Uninstalling ECHealth

Uninstalling ECHealth

Requirements
  • PC with ECHealth installed
  • Administrative rights on the PC
Instructions
  1. It is recommended that you back up the contents of the folder C:\Lionstar before continuing. To do so, simply copy the files 'ecal.dat' and 'ecal.lic' to another folder or a separate drive. Regular backups of 'ecal.dat' to a separate drive is recommended to minimise the potential loss of client data.

  2. Go to Control Panel → Programs and Features.
    • One method of doing this is to click on the Start button, type Programs and Features into the search bar and then select it from the list.

  3. Select ECHealth from the list of installed applications and click Uninstall.

  4. Select Yes in the dialog box asking if you want to uninstall ECHealth and follow the prompts to uninstall.

  5. ECHealth is now uninstalled. Your client database and licence files will remain untouched within C:\Lionstar.

    • Related Articles

    • Updating ECHealth

      This article assumes that an older version of ECHealth is currently installed on the PC. If this is a first time install please refer to the following article Installing ECHealth. Requirements The latest version of ECHealth (download here - Build ...

    • Installing ECHealth

      The instructions outlined below are for first time installs only. If you are updating ECHealth to a newer version please refer to the article Updating ECHealth. Requirements Latest version of ECHealth (download here) Windows PC meeting the minimum ...

    • ECHealth window contents are overflowing the window container.

      Note: This should only be an issue when operating ECHealth on a PC running Windows 7, if you are experiencing the issue on Windows 8.1 or 10 please submit a support ticket. Problem ECHealth contents do not fit inside the containing window, as seen in ...

    • Where can I find the ECHealth Version Number?

      To find the Version Number of the current ECHealth installed on your PC click on the Help button in the top right of the ECHealth window. The Version Number can be seen in the About page that opens, e.g. in the image below the Version Number can be ...

    • What are the minimum hardware requirements to run ECHealth?

      The minimum PC hardware requirements to operate ECHealth are: Windows 7, 8, 8.1, 10 (32-bit or 64-bit) 1GHz CPU 1GB (32-bit) or 2GB (64-bit) RAM 16GB (32-bit) or 20GB (64-bit) available hard drive space